Meta Repeatedly Refuses EU Requests Over User Ban Transparency
EU regulators have disclosed that Meta has repeatedly failed to provide detailed information about user ban decisions on Facebook and Instagram, marking the third time this year the company has been cited for non-cooperation under the Digital Services Act (DSA).
The EU’s Digital Services Coordinator Network (DSC Network) stated that Meta did not comply with DSA Article 24 requirements to share data on banned accounts within mandated timeframes. This data includes the number of banned accounts, ban reason categories, and appeal outcomes.
EU authorities emphasized that large online platforms are legally obligated to provide transparent content moderation data to regulators, ensuring community rule enforcement does not exhibit systemic bias or discrimination. Meta’s continued non-cooperation could face further penalties — DSA violations can result in fines of up to 6% of global annual revenue.
Meta responded that it is engaged in constructive dialogue with EU regulators but cited user privacy laws as limiting certain data-sharing capabilities. The company says it is developing a new reporting system to better balance transparency with privacy protection.
Analysts note the dispute reflects a broader platform governance challenge: the EU seeks to establish robust digital market oversight through the DSA, while tech giants face inherent tensions between data transparency and user privacy.
Meta has already faced multiple DSA-related penalties in the EU. Cumulative fines could exceed €500 million if this investigation leads to further sanctions.