Internal Documents Reveal Microsoft AI Assistant Designed to Make Users "Addicted"
Microsoft’s AI “Addiction” Design Sparks Ethics Debate Internal Microsoft documents have revealed that the company explicitly aimed to make users “addicted” to its AI assistant Copilot. This design philosophy has sparked widespread debate in the technology ethics community about whether AI products should balance user engagement with user wellbeing. The Controversy The documents show that Microsoft’s product teams are studying how to increase Copilot usage frequency through optimized interaction experiences, personalized recommendations, and instant feedback mechanisms. While similar strategies have long been criticized in social media platforms, explicitly targeting “addiction” as an AI product design goal is more contentious. ...