Core Summary Multiple UK airports suffered a sudden outage last week triggered by a software defect lasting only milliseconds, leading to the cancellation of over 2,000 flights. The impact spanned air traffic control, gate scheduling, and baggage systems. The incident is one of the rarest network-wide IT failures in UK civil aviation in recent years and has prompted regulators to focus sharply on the resilience of critical infrastructure software.
Event Details According to a preliminary investigation report released by the UK Department for Transport and the Civil Aviation Authority, the fault originated in an anomalous logic branch in the airport departure control system. Within a millisecond-scale time window, this branch triggered a cascade that caused state synchronization deviations across multiple subsystems. Affected airports included core hubs such as London Heathrow, Gatwick, and Manchester. Flight cancellations and delays were progressively released over roughly 6 to 10 hours after the fault. Operators switched to backup systems and initiated manual scheduling within hours, but large numbers of cross-day transit passengers were still affected.
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